Handoff to Tawk.to

Follow these steps to set up human handoff to Tawk.to live chat.

If you use Hubspot as your live chat tool, follow these steps to provide customers the option to seamlessly switch between conversing with your Superseek AI bot and connecting with a member of your team via Hubspot.

Enable Human Handoff to Hubspot

Head over to Bots > Manage > Settings > Routing. Navigate to the 'Enable handoff to Live Chat' section. Select Hubspot and click 'Connect'.

Paste the Hubspot tracking code and click 'Connect' to activate human handoff to Hubspot live chat.

Where can I find my Tawk.to widget code?

Head over to the ⚙️ Administration panel by selecting the gear icon in the upper tab menu. Then, under Channels, select Chat Widget. The </> Widget Code will be on the right.

You can refer to this article from Tawk.to to access your widget code.

Paste this widget code in Superseek to activate human handoff to Tawk.to live chat.