# Handoff to Hubspot

If you use Hubspot as your live chat tool, follow these steps to provide customers the option to seamlessly switch between conversing with your Superseek AI bot and connecting with a member of your team via Hubspot.

## Enable Human Handoff to Hubspot

Head over to <mark style="color:purple;">Bots > Manage > Settings > Routing</mark>. Navigate to the '<mark style="color:purple;">Enable handoff to Live Chat</mark>' section. Select Hubspot and click 'Connect'.&#x20;

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2FYU8ZoOvfDyMzVYjyDwcy%2FGroup%2064695.svg?alt=media&#x26;token=3ac3cc78-9aa2-4ca6-9b7d-678f8949895e" alt=""><figcaption></figcaption></figure>

Paste the <mark style="color:purple;">Hubspot tracking code</mark> and click 'Connect' to activate human handoff to Hubspot live chat.

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2FqJGzdHYyYuvWz0KTGpgW%2FGroup%2064695%20(1).svg?alt=media&#x26;token=1a9b9a27-8807-48ca-a309-3598d988ca3b" alt=""><figcaption></figcaption></figure>

## Where can I find my Hubspot Tracking Code?

#### In Hubspot, head to Conversations > Chatflows.

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2Ft71TsbxPfprWK5mMZRkB%2FGroup%2064700.svg?alt=media&#x26;token=3048524a-b0ff-4a36-b9d5-dedc85999f6b" alt=""><figcaption></figcaption></figure>

#### Hover over the chat widget you are using and head to More > Go to Inbox Settings.

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2FCpfaIvqmRouCkpURsfuo%2FGroup%2064701.svg?alt=media&#x26;token=5ddf60e6-c684-4c75-8f71-5745f208d2e4" alt=""><figcaption></figcaption></figure>

#### Go to Tracking Code and click on <mark style="color:purple;">I don't host my site on WordPress.</mark>

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2FIhuEaNv8p13LDePLGs1z%2FGroup%2064704.svg?alt=media&#x26;token=0c9c6c40-8194-4a37-afb5-07ab3bfefddc" alt=""><figcaption></figcaption></figure>

#### You will find the tracking code here. Click on Copy to copy the tracking code.

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2FyZhkmno3Fseix2YpwxJA%2FGroup%2064705.svg?alt=media&#x26;token=bc06f4a6-ce61-4c19-896f-d66f558f2b6c" alt=""><figcaption></figcaption></figure>

#### Paste this code snippet in Superseek to activate human handoff to Intercom live chat.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-hubspot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.