Handoff to Hubspot

If you use Hubspot as your live chat tool, follow these steps to provide customers the option to seamlessly switch between conversing with your Superseek AI bot and connecting with a member of your team via Hubspot.

Enable Human Handoff to Hubspot

Head over to Bots > Manage > Settings > Routing. Navigate to the 'Enable handoff to Live Chat' section. Select Hubspot and click 'Connect'.

Paste the Hubspot tracking code and click 'Connect' to activate human handoff to Hubspot live chat.

Where can I find my Hubspot Tracking Code?

In Hubspot, head to Conversations > Chatflows.

Hover over the chat widget you are using and head to More > Go to Inbox Settings.

Go to Tracking Code and click on I don't host my site on WordPress.

You will find the tracking code here. Click on Copy to copy the tracking code.

Paste this code snippet in Superseek to activate human handoff to Intercom live chat.