# Handoff to Hubspot

If you use Hubspot as your live chat tool, follow these steps to provide customers the option to seamlessly switch between conversing with your Superseek AI bot and connecting with a member of your team via Hubspot.

## Enable Human Handoff to Hubspot

Head over to <mark style="color:purple;">Bots > Manage > Settings > Routing</mark>. Navigate to the '<mark style="color:purple;">Enable handoff to Live Chat</mark>' section. Select Hubspot and click 'Connect'.&#x20;

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2FYU8ZoOvfDyMzVYjyDwcy%2FGroup%2064695.svg?alt=media&#x26;token=3ac3cc78-9aa2-4ca6-9b7d-678f8949895e" alt=""><figcaption></figcaption></figure>

Paste the <mark style="color:purple;">Hubspot tracking code</mark> and click 'Connect' to activate human handoff to Hubspot live chat.

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2FqJGzdHYyYuvWz0KTGpgW%2FGroup%2064695%20(1).svg?alt=media&#x26;token=1a9b9a27-8807-48ca-a309-3598d988ca3b" alt=""><figcaption></figcaption></figure>

## Where can I find my Hubspot Tracking Code?

#### In Hubspot, head to Conversations > Chatflows.

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2Ft71TsbxPfprWK5mMZRkB%2FGroup%2064700.svg?alt=media&#x26;token=3048524a-b0ff-4a36-b9d5-dedc85999f6b" alt=""><figcaption></figcaption></figure>

#### Hover over the chat widget you are using and head to More > Go to Inbox Settings.

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2FCpfaIvqmRouCkpURsfuo%2FGroup%2064701.svg?alt=media&#x26;token=5ddf60e6-c684-4c75-8f71-5745f208d2e4" alt=""><figcaption></figcaption></figure>

#### Go to Tracking Code and click on <mark style="color:purple;">I don't host my site on WordPress.</mark>

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2FIhuEaNv8p13LDePLGs1z%2FGroup%2064704.svg?alt=media&#x26;token=0c9c6c40-8194-4a37-afb5-07ab3bfefddc" alt=""><figcaption></figcaption></figure>

#### You will find the tracking code here. Click on Copy to copy the tracking code.

<figure><img src="https://1627079214-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FazKJBPVSWEq2OaQlYqMD%2Fuploads%2FyZhkmno3Fseix2YpwxJA%2FGroup%2064705.svg?alt=media&#x26;token=bc06f4a6-ce61-4c19-896f-d66f558f2b6c" alt=""><figcaption></figcaption></figure>

#### Paste this code snippet in Superseek to activate human handoff to Intercom live chat.
