> For the complete documentation index, see [llms.txt](https://docs.superseek.ai/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.superseek.ai/home/using-superseek.md).

# Using Superseek

- [AI Knowledge Base](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base.md): Learn how to add, manage, disable, or delete content from your AI chatbot's knowledge base.
- [Add your website content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-your-website-content.md)
- [Add your help content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-your-help-content.md)
- [Add your documents](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-your-documents.md)
- [Add custom content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-custom-content.md): Learn how to add custom content (plain text) to your AI bot's knowledge base.
- [Add answer correction](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-answer-correction.md): Learn how to correct an inaccurate AI response so it responds correctly the next time.
- [Delete content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/delete-content.md)
- [AI Settings](https://docs.superseek.ai/home/using-superseek/ai-settings.md)
- [Customize AI instructions](https://docs.superseek.ai/home/using-superseek/ai-settings/customize-ai-instructions.md): AI instructions make up the prompt your AI bot uses to generate responses. Use our default instructions or create your own.
- [Change AI model](https://docs.superseek.ai/home/using-superseek/ai-settings/change-ai-model.md): Superseek offers the latest AI models from OpenAI. You can change the AI model your AI bot uses anytime.
- [Customize Appearance](https://docs.superseek.ai/home/using-superseek/customize-appearance.md): Customize the colors, welcome message, bot logo, and starter questions.
- [Fallback, Routing € Human Handoff](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff.md): Learn how to configure your AI bot to handle situations where it doesn't have an answer or the question requires human intervention.
- [Add Fallback Response](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/add-fallback-response.md): A fallback response is the canned response your AI bot should provide when it doesn't have a relevant answer.
- [Handoff to live chat](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat.md)
- [Handoff to Intercom](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-intercom.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Zendesk](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-zendesk.md)
- [Handoff to Hubspot](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-hubspot.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Freshchat](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-freshchat.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Crisp](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-crisp.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Tidio](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-tidio.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Zoho SalesIQ](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-zoho-salesiq.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Tawk.to](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-tawk.to.md): Follow these steps to set up human handoff to Tawk.to live chat.
- [Add Routing Buttons](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/add-routing-buttons.md)
- [Lead Forms](https://docs.superseek.ai/home/using-superseek/lead-forms.md): Learn how to create custom lead forms that show at a specified point in the conversation.
- [Inbox](https://docs.superseek.ai/home/using-superseek/inbox.md)
- [Install chat widget](https://docs.superseek.ai/home/using-superseek/install-chat-widget.md)
- [Improve AI answers](https://docs.superseek.ai/home/using-superseek/improve-ai-answers.md): Here are a couple of things you can do to improve the quality of your AI bot's answers and responses.
- [Usage Limits](https://docs.superseek.ai/home/using-superseek/usage-limits.md)