🛑Usage Limits

The usage limits depend on your plan.

There are limits on the number of AI answer credits per month, the amount of source data you can add to your bot's knowledge base, and the auto-sync frequency of your source data.

You can find the limits by plan on our Pricing page.

What happens if I exceed the limits?

Exceeding AI answer credit limit: If you exceed the AI answer credit, the bot will default to the fallback response for every question. At this point, you can either wait until next month's cycle to refresh your AI credits quota or upgrade to a higher plan to unlock higher limits instantly.

Exceeding webpage limit in source data: If you exceed the number of web pages (website pages, help center pages, etc.,), you can continue to use the AI bot normally, but the web pages will not auto-sync to capture new edits automatically.