# Add Fallback Response

When your AI bot doesn't have a relevant answer, you can configure the fallback *(I don't know)* response your AI bot should provide.

A fallback response is provided when 

* there isn't enough information in the source data to provide a relevant answer or
* an answer is marked unhelpful

To configure your AI bot's fallback response, head to <mark style="color:purple;">Bots > Manage > Settings > Routing</mark>. You can edit the fallback response here.

<figure><img src="/files/9vmnZCwwByNjJ3HdKBxU" alt=""><figcaption><p>Configure your fallback response</p></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/add-fallback-response.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.