> For the complete documentation index, see [llms.txt](https://docs.superseek.ai/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/add-fallback-response.md). # Add Fallback Response A fallback response is the canned response your AI bot should provide when it doesn't have a relevant answer. When your AI bot doesn't have a relevant answer, you can configure the fallback *(I don't know)* response your AI bot should provide. A fallback response is provided when * there isn't enough information in the source data to provide a relevant answer or * an answer is marked unhelpful To configure your AI bot's fallback response, head to Bots > Manage > Settings > Routing. You can edit the fallback response here.