> For the complete documentation index, see [llms.txt](https://docs.superseek.ai/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/add-fallback-response.md).

# Add Fallback Response

When your AI bot doesn't have a relevant answer, you can configure the fallback *(I don't know)* response your AI bot should provide.

A fallback response is provided when 

* there isn't enough information in the source data to provide a relevant answer or
* an answer is marked unhelpful

To configure your AI bot's fallback response, head to <mark style="color:purple;">Bots > Manage > Settings > Routing</mark>. You can edit the fallback response here.

<figure><img src="/files/9vmnZCwwByNjJ3HdKBxU" alt=""><figcaption><p>Configure your fallback response</p></figcaption></figure>