# Superseek Docs ## Superseek Docs - [Welcome to Superseek](https://docs.superseek.ai/home/welcome.md) - [What is Superseek?](https://docs.superseek.ai/home/getting-started/what-is-superseek.md) - [How Superseek works](https://docs.superseek.ai/home/getting-started/how-superseek-works.md) - [Quick Start](https://docs.superseek.ai/home/getting-started/quick-start.md) - [AI Knowledge Base](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base.md): Learn how to add, manage, disable, or delete content from your AI chatbot's knowledge base. - [Add your website content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-your-website-content.md) - [Add your help content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-your-help-content.md) - [Add your documents](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-your-documents.md) - [Add custom content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-custom-content.md): Learn how to add custom content (plain text) to your AI bot's knowledge base. - [Add answer correction](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-answer-correction.md): Learn how to correct an inaccurate AI response so it responds correctly the next time. - [Delete content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/delete-content.md) - [AI Settings](https://docs.superseek.ai/home/using-superseek/ai-settings.md) - [Customize AI instructions](https://docs.superseek.ai/home/using-superseek/ai-settings/customize-ai-instructions.md): AI instructions make up the prompt your AI bot uses to generate responses. Use our default instructions or create your own. - [Change AI model](https://docs.superseek.ai/home/using-superseek/ai-settings/change-ai-model.md): Superseek offers the latest AI models from OpenAI. You can change the AI model your AI bot uses anytime. - [Customize Appearance](https://docs.superseek.ai/home/using-superseek/customize-appearance.md): Customize the colors, welcome message, bot logo, and starter questions. - [Fallback, Routing € Human Handoff](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff.md): Learn how to configure your AI bot to handle situations where it doesn't have an answer or the question requires human intervention. - [Add Fallback Response](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/add-fallback-response.md): A fallback response is the canned response your AI bot should provide when it doesn't have a relevant answer. - [Handoff to live chat](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat.md) - [Handoff to Intercom](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-intercom.md): Follow these steps to set up human handoff to Intercom live chat - [Handoff to Zendesk](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-zendesk.md) - [Handoff to Hubspot](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-hubspot.md): Follow these steps to set up human handoff to Intercom live chat - [Handoff to Freshchat](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-freshchat.md): Follow these steps to set up human handoff to Intercom live chat - [Handoff to Crisp](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-crisp.md): Follow these steps to set up human handoff to Intercom live chat - [Handoff to Tidio](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-tidio.md): Follow these steps to set up human handoff to Intercom live chat - [Handoff to Zoho SalesIQ](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-zoho-salesiq.md): Follow these steps to set up human handoff to Intercom live chat - [Handoff to Tawk.to](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-tawk.to.md): Follow these steps to set up human handoff to Tawk.to live chat. - [Add Routing Buttons](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/add-routing-buttons.md) - [Lead Forms](https://docs.superseek.ai/home/using-superseek/lead-forms.md): Learn how to create custom lead forms that show at a specified point in the conversation. - [Inbox](https://docs.superseek.ai/home/using-superseek/inbox.md) - [Install chat widget](https://docs.superseek.ai/home/using-superseek/install-chat-widget.md) - [Improve AI answers](https://docs.superseek.ai/home/using-superseek/improve-ai-answers.md): Here are a couple of things you can do to improve the quality of your AI bot's answers and responses. - [Usage Limits](https://docs.superseek.ai/home/using-superseek/usage-limits.md) - [Your Profile](https://docs.superseek.ai/home/my-account/your-profile.md): Update profile settings such as your name, email address, and password from the account tab. You can also delete your account from here. - [Subscription & Billing](https://docs.superseek.ai/home/my-account/subscription-and-billing.md) - [Update payment card](https://docs.superseek.ai/home/my-account/subscription-and-billing/update-payment-card.md) - [Download past invoices](https://docs.superseek.ai/home/my-account/subscription-and-billing/download-past-invoices.md) - [Cancel Subscription](https://docs.superseek.ai/home/my-account/subscription-and-billing/cancel-subscription.md): You can cancel your subscription with Superseek anytime. You will be downgraded to the Free plan at the end of the current billing cycle. - [API Overview](https://docs.superseek.ai/home/api-documentation/api-overview.md): Get a quick overview of Superseek APIs and see how you can build your custom Q\&A bots or fully conversational AI chatbots. - [Q\&A API](https://docs.superseek.ai/home/api-documentation/q-and-a-api.md): Use the Q\&A API to input a single question and receive a single answer along with its sources. - [Chat API](https://docs.superseek.ai/home/api-documentation/chat-api.md): Use the Chat API to create a conversational AI chatbot in your product that can answer questions and maintain context and continuity with the ongoing conversation using chat history. - [Answer Rating API](https://docs.superseek.ai/home/api-documentation/answer-rating-api.md): Use the answer rating API to track the ratings for the bot's answers. - [Generate Session ID API](https://docs.superseek.ai/home/api-documentation/generate-session-id-api.md): Generate a unique session\_id for a conversation. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://docs.superseek.ai/home/welcome.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.